Two of the most impactful steps in improving K12 customer service are to reduce the number of people whom a parent needs to reach to resolve a problem and ensure that all contacts are courteous.
Outcomes are improving for students in the long-underresourced Pottstown School District but funding uncertainty is clouding the prospects for continued success, Superintendent Stephen Rodriguez says.
Physical security and training are two of the most-needed safety improvements among school leaders, according to new survey. Yet, there's one major barrier that money can't fix.
The restrictive phrase "stay in your lane" tells teachers to focus solely on teaching their subject and not get involved in other aspects of their students' lives.
Despite "unprecedented teacher shortages," Keith Miles and his team are focused on aligning the curriculum with students' college-and-career aspirations in brand-new buildings.
"We will have to make tough choices. Our resources must match our revenue," Seattle Public Schools Superintendent Brent Jones said in a message to the community.
School districts and universities remain one of the best targets for cyberattacks. Although they've always been vulnerable, educational institutions became even more so during 2020, when most of them moved to remote learning, and most university infrastructures weren't ready to do so.
House Republicans launch investigation into how districts used COVID relief funds on anti-bias training, environmental literacy, LGBTQ+ cultural competency, and other elements of what they call a "left-wing agenda."
While kids probably aren't going to suddenly stop using social media, educators and other adults can work to turn the often-vilified online platforms into a more positive influence in the emotional lives of students.
Many superintendents and their teams are now facing the challenge of talking about layoffs, the elimination of programs and other spending shocks as the ESSER deadline approaches.
