If you have ever been to Disney World, you have experienced the pinnacle of customer service. Disney is intentional in its commitment to creating a positive, memorable experience for its guests. Disney has a specific training program for all employees, predicated on creating magic. Disney's core values are clear in the actions of each employee, […]
Middleton-Cross Plains Area School District, near Madison, Wisconsin, was facing the potential loss of a large number of substitute teachers about four years ago. The pool of substitutes was filled with retired teachers. Due to changes in retirement benefits, retired teachers would not be able to concurrently collect retirement benefits and work as substitute teachers […]
When Teasley Middle School in Cherokee County, Georgia, opened for the 2013-14 school year, teachers and administrators were looking for an opportunity to help students in grades 6 through 8 better understand STEM learning content. Teasley is a Title I school with more than half of its students receiving free or reduced lunch. It also […]
Principal preparation programs continue to place more demands on candidates, in some cases requiring a yearlong internship. When the time comes to assume the role, no amount of preparation can prepare a person for what lies ahead. The constant demands, interruptions, rules, pressure and stress can wear down even the most resilient person. In a […]
Going from rhetoric to reality in the era of outcomes. Elliott Levine is HP’s Director of Education & HP Distinguished Technologist. What are school districts doing right, and what are they doing wrong, when it comes to education technology? School districts want to see change happen and they seem to be willing to put a […]
Herb Miller, Director of Education, OverDrive Education How do you build a digital reading platform that is easy for both students and teachers to use? There are four main pillars to effective digital content implementation. One, you have to be easily able to get the top content that any student or teacher may be looking […]
While the news media environment has changed, our goal as communications professionals hasn't—create a simple, accurate and relevant message for quick delivery to parents, employees, students and community. Editor's note: DA's new marketing column will appear quarterly. The news media has changed and is still changing. The internet's ability to provide free or cheap marketing […]
Building principals, assistant principals and other school administrators engage frequently with students in conversations to address inappropriate behavior. The goal of these interactions is not only to provide consequences, but also to help students to avoid the initiation of similar infractions in the future. School administrators are in an ideal position—when setting consequences—to help students […]
When beginning kindergarten, Latino students are three months behind in math literacy when compared to their white peers, says a 2017 study conducted by Child Trends, a nonprofit research organization that works to improve the lives children and families. The study, "Making Math Count More for Young Latino Children" cites poverty in Latino households as […]
Educators have offered instruction that goes beyond the rote for many years, but the concept of deeper learning has recently grown in scope as higher education and the economy demand a more complex blend of intellectual and social skills. Today's deeper learning proponents urge schools to focus on six competencies: mastering rigorous academic content; thinking […]
