How ride-hailing is transforming school transportation

Some ride-hailing companies are even helping big districts manage their school buses

A growing number of ride-hailing apps are allowing parents to find rides to school for their children.

In Phoenix, for example, three national ride-hailing services—HopSkipDriveVANGo and ZŠ«m—have been operating since the spring, USA Today reported.

HopSkipDrive has since expanded into Houston and now operates in six states. ZŠ«m now operates in San Francisco, Los Angeles, Phoenix, Miami, Dallas, Chicago and San Diego, according to USA Today.

“All of our drivers are thoroughly vetted,” VANGo founder and CEO Marta Jamrozik told the New Haven Register earlier this year. “They need to have at least three years of child care experience, a clean DMV record, undergo a background check, fingerprinting, reference checks and even an inspection of their vehicle.”


More from DA: How to ensure safe travels for students with special needs


Though ride-hailing giants Uber and Lyft aren’t supposed to transport children, Vox reported that teens still frequently use the service—even for rides to and from school.

“Whenever I need to get somewhere and if I’m running low on time, I just think to get myself an Uber,” one teenage rider told Vox. “None of the drivers ever really questioned my age.”

Some ride-hailing companies are also working with school districts. In California, HopSkipDrive has transported special ed students in Pasadena USD and shuttled students between schools for Arcadia USD. “We take the problem that a school is having and design a solution around that,” CEO Joanna McFarlan told District Administration last year.


More from DAHow badging better secures K12 transportation


HopSkipDrive employs parents, teachers, nurses and others as drivers, which it calls “care-drivers.” These drivers are vetted extensively and must have at least five years’ experience as a caregiver, McFarlan said.

Some ride-hailing companies are even sharing technology with school districts. Via, a competitor to Uber and Lyft, has licensed its algorithm to New York City schools to route and track buses, Fast Company reported.

The school system’s bus network serves 150,000 students, and it received at least 130,000 compliants in September 2018 alone, Fast Company reported.


More from DAWhy zero-emission school buses are gaining traction


Matt Zalaznick
Matt Zalaznick
Matt Zalaznick is a life-long journalist. Prior to writing for District Administration he worked in daily news all over the country, from the NYC suburbs to the Rocky Mountains, Silicon Valley and the U.S. Virgin Islands. He's also in a band.

Most Popular